There is a new face on retirement today and with that there is a growing demand for managers that possess a skill set which encompasses critical thinking, awareness of customers' unique desires and the ability to lead and motivate a diverse workplace. This program is designed to enhance the graduate's ability to succeed in the management of the evolving and dynamic retirement lifestyle facility. Highlights include a focus on collaborative leadership, networking with the industry, and comprehensive perspective of an assisted living lifestyle property.
The Retirement Residence Management is a one-year Ontario Graduate Certificate program aimed at students with an undergrad or diploma looking to expand their skills. Students will learn to lead a team of professionals in providing seniors with the opportunity to live independently.
The graduate has reliably demonstrated the ability to:
- Plan and implement operational strategies and collaborative leadership practices in the Retirement Communities sector.
- Analyze, forecast, and budget revenue and expense targets and recommend effective strategies for the organization.
- Develop and promote marketing strategies that attract and retain suitable seniors to retirement communities.
- Design and implement operational procedures for a retirement facility to meet association standards.
- Establish a human resource management framework utilizing culturally appropriate methods and strategies to enhance employee and management relations.
- Identify and help meet the psychological, physiological, social and spiritual needs of seniors.
- Assess, plan, and implement proper nutrition standards for clients.
- Incorporate various principles, theoretical frameworks, and methods into practice in retirement communities’’ facilities.
- Communicate effectively in a caring environment that includes people of diverse backgrounds.
