Graduate Certificate - Hospitality Management - Canadian Hotels and Resorts (HCGS) (Co-op)
376 Wallbridge-Loyalist Road, Belleville, Canada
334112
Last updated: 16/04/2025
About Graduate Certificate - Hospitality Management - Canadian Hotels and Resorts (HCGS) (Co-op)
Prepare for an exciting and rewarding career in the growing hospitality industry in Canada and beyond with a combination of customer service, leadership and management skills. Through a variety of dynamic courses and workplace experiences, students will gain a global perspective on a variety of topics in the hospitality industry and examine their own interests in this increasingly connected world.
Students will prepare for a career in hospitality management in various sectors and environments:
- Explore how to support business development by looking at economic, political, social, global, and intercultural factors that influence the development of services, marketing strategies, customer retention, and sales programs.
- Review strategies to maintain efficient, safe, secure, accessible and healthy hospitality and tourism operations that reduce risk and comply with jurisdictional legislation and legal obligation.
- Learn how to support business development through the implementation of corporate sustainability, corporate social responsibility, and ethics principles.
- Study project management principles that can be used to define timelines and project deliverables for all members of cross-functional, intercultural, and multi-disciplinary teams.
- Develop the skills needed to support the development of a service delivery model and implementation plan to account for practices within global settings.
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