College Diploma - Automotive Parts and Service Management

In College Diploma - Automotive Parts and Service Management students will learn the knowledge and skills to work effectively as automotive service advisors or automotive parts persons. They will develop a strong foundation for future management roles within the industry.

Upon successful completion of this program, graduates will be able to:

• Select and resell replacement parts for a variety of automotive applications.
• Manage automotive parts inventory.
• Manage the customer experience in an automotive shop as a service advisor.
• Explain the operation of a variety of automotive parts and service businesses.
• Explain the function and operation of automotive parts.
• Determine appropriate preventative maintenance and service for a variety of automotive applications.
• Communicate effectively with stakeholders in the automotive industry.
• Explain the function and operation of emerging automotive technology including zero-emission vehicles and advanced driver-assist systems.