Program Description
The Hospitality - Hotel Operations Management program will offer students business skills and acumen to work in a wide range of areas within this multifaceted industry. Among these areas will be front desk management, housekeeping operations, food and beverage management, and human resources planning.
Industry professionals will lead students through Hotel Operations courses, and to gain hands-on experience, they will serve guests in The Local Cafe and Restaurant, Centennial College's 20,000 sq. ft. Event Centre and four boutique-style guest rooms. Students will also further their knowledge and skills during a 14-week work-integrated learning experience with one of the program's leading industry partners, which will support their learning and development.
Throughout the program, students will receive relevant technology-based training and industry certifications, including Smart Serve, Food Handlers and CPR/first aid, which are recognized and sought after by top employers.
As a graduate of the Hotel Operations Management program, students will have unlimited career opportunities, responding to guests' needs and providing them with exceptional service and attention to detail. They will be fully prepared to step into key roles within both the front and back of a hotel, and make an impact on the guest experience.
Picture the look on guests' faces as they walk into the gorgeous lobby of a world-class hotel, are greeted by a helpful concierge, and warmly welcomed to a perfectly-finished guest suite before enjoying a meal and exquisite service in the dining room. All of this is made possible by the hard work and dedication of Hospitality - Hotel Operations Management program grads.
