College Certificate - Medical Office Assistant

The Medical Office Assistant program gives students the knowledge and skills necessary to provide administrative support to medical professionals in hospitals, physicians and specialists’ offices, as well as any health authority in the province.

Working with industry veteran instructors in a small class setting, students will develop competence and confidence in medical documentation and terminology, clinical office procedures, billing, scheduling, business skills, computer applications, and medical software so that they can efficiently manage the demands of the front desk in any medical facility. A six-week work practicum placement will give them an opportunity to practice and refine their skills in real-world situations. Their participation in Manitoba Institute of Trades and Technology Work Skills Series workshops will provide a foundation of employability and essential skills that today’s employer demands.

Strong English communication skills, computer proficiency, and keyboarding speed are essential to a student's success in this program. They will need these skills to perform patient billing, manage electronic records, transcribe medical orders, and prepare medical reports and correspondence. An ability to maintain high levels of accuracy across all electronic communication and data entry, while meeting industry acceptable time standards is also required.

This program is for individuals who are proficient in basic computer usage, use proper keyboarding technique (home row method), and have high levels of accuracy in electronic communication and data entry.